• Care Home
  • Care home

Islington Social Services - 3 Wray Court

Overall: Good read more about inspection ratings

3 Wray Court, Tollington Place, London, N4 3QS (020) 7281 3613

Provided and run by:
Islington Social Services

Latest inspection summary

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Background to this inspection

Updated 3 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 7 January 2022 and was unannounced.

Overall inspection

Good

Updated 3 February 2022

3 Wray Court is a home providing residential care and support for eight people with learning disabilities. The service is run by Islington Council Social Services department. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. The service continues to be accredited with the National Autistic Society.

This inspection took place on 19 October 2018 and was unannounced. At our previous inspection on 26 February 2016 there was no registered manager in post and this had been the case for over six months. We imposed a requirement action regarding this breach of Regulation 5 of the Care Quality Commission (Registration) Regulations 2009. This matter was resolved a few weeks after that inspection and a manager was registered with CQC.

At the last inspection on 26 February 2016 the overall rating was Good.

At this inspection we found the service remained Good.

At the time of our inspection there was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service and has the legal responsibility for meeting the requirements of the law; as does the provider.

The service is owned and run by the London Borough of Islington and adhered to the authority’s safeguarding adults from abuse procedures. Staff were trained in using these procedures, which they confirmed when speaking with us. Staff had a sound understanding of how to keep people safe from harm.

Risk assessments were detailed, and were regularly reviewed. The instructions for staff described risks and risk reduction measures.

There were policies, procedures and information available in relation to the Mental Capacity Act 2005 [MCA] and the Deprivation of Liberty Safeguards [DoLS] to ensure that people who could not make decisions for themselves were protected. The service was applying MCA and DoLS safeguards appropriately.

People’s health care needs were assessed and care was planned and delivered in a consistent way. Information and guidance was provided to staff about how best to support people which included how people’s health and nutritional needs were met.

Individual support was provided for people to maximise their opportunities to engage in day to day life, recreational and social activities.

Care plans described how staff could maximise opportunities for people to make as many choices that they were meaningfully able to make. People were treated with dignity and respect and we observed staff interacting with people in ways that demonstrated this.

The provider carried out audits and reviews of the service and regularly sought people’s feedback on how well the service operated.

At this inspection we found that the service met all of the regulations that we looked at.