Archived: Hamelin Trust Community Support Service

The Exchange, 72-74 London Road, Wickford, Essex, SS12 0AN (01268) 572112

Provided and run by:
Hamelin Trust

Important: This service is now registered at a different address - see new profile

All Inspections

19 February 2013

During a routine inspection

People using Hamelin Trust Community Support Service were happy with the quality of the service they received. They told us that staff and management were approachable and flexible. Relatives told us that that support staff understood people's needs and worked well with them.

People's needs were assessed and planned for taking into account any risks associated with the care and support planned. This ensured that support was provided safely.

Staff at the service were well supported and trained so that they competent and experienced in carrying out their role.

The service sought to ensure quality through seeking people's views and keeping procedures and practices under review.