Archived: Ravenscroft

Hilperton Road, Trowbridge, Wiltshire, BA14 7JQ (01225) 752087

Provided and run by:
Ashbourne (Eton) Limited

Important: The provider of this service changed. See new profile

All Inspections

22 February 2011

During a routine inspection

People were generally satisfied with the care and treatment they received. One person who used the service told us 'They are alright here. They check on me ever so often. If I want them I press that [pointing to the call alarm] and they come running.' Another person told us I haven't used the bell, they are always around. But I keep it with me at night.'

One of the relatives told us 'She is happy here and has made a remarkable recovery. She is doing well and likes the staff. They let me know if she is ill and they call the doctor who comes straight away.'

There had been improvements to the decoration of the building. Some bathrooms had been repainted and fitted with new accessible baths. Thirteen bedrooms had been upgraded over the last year, with new carpets, curtains, furniture and re-decoration.