All inspections: Cleveland Park Care Home

The majority of people living in the home could not tell us directly about their care due to a variety of complex needs. We therefore looked at their records, observed some of the care they received, talked to the manager and staff on duty.

We spoke to one visitor who said they had no problems with their relative's care and felt there was always enough staff on duty to meet their needs. They also felt confident that if they made a complaint it would be taken seriously. They also said they felt the chairs were shabby and dirty in the lounge area.

Another visitor told us that until recently they had been satisfied with the care their relative received but now felt they were not always safe as there were times when no staff were present in the lounge areas. They also felt their relative had not received medical attention on one occasion when it was required.

The majority of people living in the home could not tell us directly about their care due to a variety of complex needs. We therefore looked at their records, observed some of the care they received, talked to the manager and staff on duty.

These older reports are from our old approaches to inspection, including those from before CQC was created.

Archived: Cleveland Park Care Home

All Inspections

19 July 2011

During a routine inspection

22 February 2011

During an inspection in response to concerns

Reports under our old system of regulation