You are here

Inspection Summary


Overall summary & rating

Good

Updated 14 April 2021

Park View is a residential care home. It is based in a residential area of Burnham on Sea within walking distance of the town centre and sea front. The service is registered to accommodate four people. At the time of the inspection two people were living in the main house and one person was living in the self-contained annex.

We found the following examples of good practice.

An area had been set up at the entrance of the home so that hands could be cleaned before staff and visitors entered the building. Health declaration forms were completed on arrival at the home and staff checked visitors’ temperatures.

Staff had received training in infection control, including how to safely put on and take off personal protective equipment (PPE) such as gloves, aprons, and face coverings. The home had suitable supplies of PPE and we saw staff wearing PPE appropriately.

There was a procedure in place to enable people to meet with their relatives. Staff also supported people to keep in touch with their relatives via video calling, phone calls and emails.

The home was spacious and set out to enable social distancing. Additional cleaning had been implemented throughout the home. This included cleaning frequently touched areas such as handrails, light switches and handles.

There was a procedure in place for new admissions. No one would be admitted without a negative COVID-19 test first and they would isolate for 14 days.

The manager ensured regular COVID-19 testing was carried out for staff. Testing for people living at the home was not carried out due to their complexities. However, staff completed other checks and were aware of the signs and symptoms to look out for relating to COVID-19.

A business continuity plan was in place, to reduce potential disruption to people's care. There were policies and procedures to provide guidance for staff on safe working practices during the pandemic. The provider had a range of communication systems in place.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 14 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 April 2021

Caring

Good

Updated 14 April 2021

Responsive

Good

Updated 14 April 2021

Well-led

Good

Updated 14 April 2021