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Inspection Summary


Overall summary & rating

Good

Updated 12 March 2020

Field View is a care home providing personal care for up to eight younger adults in a residential setting who have a learning disability and/or autism. The service consists of a main building and two individual bungalows. At the time of our inspection eight people lived at the service and one person received a supported living service in their own home.

The service has been developed and designed in line with the principles and values that underpin ‘Registering the Right Support’ and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People's experience of using this service and what we found

People, their relatives and the staff who supported them provided positive feedback about the benefits the service had on supporting people to have positive outcomes. Care and support was tailored to each person's needs and preferences. Individuals who knew people well were fully involved in developing and updating their planned care.

The provider had systems in place to safeguard people from abuse and staff demonstrated an awareness of safety and how to manage any identified risks.

People were supported to gain work experience and engaged in activities and events

that were of interest to them. Staff responded to people’s personal preferences and individual beliefs to ensure they received care and support in a way they liked. Evaluations of people’s needs ensured planned goals remained relevant and achievable.

People received information in a way they could understand. Staff demonstrated effective skills in

communication. Sufficient, regular and skilled staff worked at the service. People were able to choose their support worker and recruitment checks ensured all staff were suitable to work at the service. Staff received training and support to enable them to carry out their roles following best practice guidance.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

People received their medicines safely and on time. The service worked closely with a range of health professionals which benefitted people’s wellbeing. Dietary requirements were monitored, and healthy eating promoted.

Relatives and staff told us the registered manager was approachable and accountable. The registered manager was supported in their role by the provider. Oversight and checks helped to maintain a high standard of service and highlighted any areas for improvement.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 6 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 12 March 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 12 March 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 12 March 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 12 March 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 12 March 2020

The service was well-led.

Details are in our well-Led findings below.