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Inspection Summary


Overall summary & rating

Good

Updated 27 March 2019

About the service:

Cherry Trees can accommodate up to nine people. The home specialises in supporting adults who have autism. The home is situated close to the sea front, shops and leisure facilities. Bedrooms are for single occupancy and the home is staffed 24 hours a day.

People’s experience of using this service:

Staff understood their responsibilities to protect people from abuse and discrimination. They knew to report any concerns and ensure action was taken. The registered manager worked with the local authority safeguarding adults team to protect people.

Staff were trained and supported to be skilled and efficient in their roles. They were very happy about the level of training and support they received and showed competence when supporting people.

Recruitment, staffing, medicine management, infection control and upkeep of the premises protected people from unsafe situations and harm.

The premises provided people with a variety of spaces for their use with relevant facilities to meet their needs. Bedrooms were very individual and age and gender appropriate.

Staff promoted people’s dignity and privacy. Staff provided person-centred support by listening to people and engaging them at every opportunity. Staff were very kind and caring and people using the service were calm and comfortable in the presence of staff.

Support plans were detailed and reviewed with the person when possible, staff who supported the person and family members. Staff looked to identify best practise and used this to people’s benefit. Staff worked with and took advice from health care professionals. People’s health care needs were met.

People had a variety of internal activities and external activities, such as visiting a day centre which they enjoyed on a regular basis.

The registered manager ran a well organised service. Relatives’ views were sought, and opportunities taken to improve the service. Although formal supervisions were not up to date, staff were supervised informally; they told us they were supported and clear about what was expected of them. Audits and checks were carried out, so any problem could be identified and rectified.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The care service supported people in line with the values that underpin the Registering the Right Support and other best practice guidelines. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

The service met characteristics of Good in all areas; more information is in the full report.

Rating at last inspection: Cherry Trees was rated Good at the last inspection. The report was published on 13 September 2016.

Why we inspected: This was a scheduled comprehensive inspection.

Inspection areas

Safe

Good

Updated 27 March 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 27 March 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 27 March 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 27 March 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 27 March 2019

The service was well-led

Details are in our Well-Led findings below.