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Faye Hammond Consultancy Ltd

Overall: Good read more about inspection ratings

Unit G1, Arena Business Park, Holyrood Close, Poole, BH17 7FJ 07455 028559

Provided and run by:
Faye Hammond Consultancy Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 23 September 2026

Date of assessment: 28 September to 30 September 2026.

Faye Hammond Consultancy Ltd is a service providing care and support to people in their own homes. The service delivers support to children, young people and adults requiring complex care. At the time of this inspection, there were 2 people using the service.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We considered this guidance as there were people using the service who have a learning disability and who are autistic.

Care plans and risk assessments provided person-centred guidance for staff to keep people safe. Medicines were managed safely. People and relatives were involved decision making and people were consulted about their care, and their views were respected. The provider worked well with professionals. People were supported by a consistent team of staff who knew them well and treated them with kindness and compassion. Staff felt happy at work, appreciated and were complimentary about the management of the service. One staff member told us they, “Found it to be a welcoming and supportive place to work.” The culture was focused on encouraging people’s independence and enabling people to live full lives.

People's experience of the service

Updated 23 September 2026

We received positive feedback from relatives who told us they were happy with the care and support provided by the service. People were supported by a small staff team who knew them well. A relative told us how a person’s life had changed due to the support they received. Another relative said, “The care team are the best we have had... Always feel staff are on top of things. They are proactive. They want to do the best for [person].” Professionals also provided positive feedback, highlighting staff and management knew people well and wanted the best for them.