Vesey Road

Updated 20 May 2025

Date of assessment: 03 April 2025 to 15 April 2025. Vesey Road is a care home providing accommodation and personal care. It is registered to provide care for up to 8 people. At the time of our assessment there were 7 people living at the home. Some people living at Vesey Road have a learning disability and/or Autism.

We assessed the service against all the quality statements in all 5 key questions. This was because this was an unrated service registered on 06 July 2023.
The provider had governance systems in place to monitor and improve the quality of the service; however, these were not always effective or timely regarding the oversight of risk, and some safety aspects of the environment.

We inspected the service against ‘Right support, right care, right culture’ guidance to make judgements about whether Vesey Road guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

Care was person-centred, the provider’s policy and staff practices placed people’s right to make decisions and be in control of their care at the heart of the service.

There were enough staff to support people and meet their needs. Recruitment practice was safe. Staff worked with partners to help people achieve positive outcomes. People were supported to have maximum choice and control of their lives.

Updated 20 May 2025

People who could tell us about their experiences praised the care they received and the registered manager’s person centred approach to them as individuals. Some people could not directly tell us about their experience. We used a structured observation tool to assess whether they received good care. We reviewed people’s care plans and risk assessments and requested feedback from relatives and external professionals. People were included and listened to, and staff consistently interacted positively with people. People’s choices and preferences were used to plan and deliver care and support to meet their individual needs Staff were skilled and experienced and provided care in line with their choices and preferences. Staff monitored people’s health to support healthy living. Managers understood the needs of people using the service.
 

Relatives spoke highly of the support provided to their family member. Relatives told us they would not hesitate to speak to staff or the registered manager if they were not happy with the care and support staff delivered.