26 April 2022
During an inspection looking at part of the service
Ranvilles Nursing and Residential Care Home is a residential care home providing personal and nursing care to up to 53 people. The service provides support to older people who may be living with dementia or a mental health condition. At the time of our inspection there were 43 people using the service. The home accommodated people in one adapted building.
People’s experience of using this service and what we found
We were assured people were protected against risks associated with infectious disease.
The care people received was based on the relevant national standards and legal requirements. The home had been adapted appropriately to meet people’s changing needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s care and support met their needs, including communication needs, and reflected their preferences. There was a wide range of appropriate leisure activities available to people.
The service was well-led. There had been further improvements since our last inspection, and improvements we saw at that time had been sustained and embedded.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk.
Rating at last inspection and update
The last rating for this service was requires improvement (published 27 November 2019).
At our last inspection we found one breach of the regulations in relation to people receiving care which reflected their needs and preferences. The provider completed an action plan after the last inspection to tell us what they would do and by when to improve. The provider kept us informed of progress by sending us a monthly report, and by participating in quality monitoring meetings organised by the local NHS organisation during the COVID-19 pandemic.
At this inspection we found improvements had been made and the provider was now meeting this regulation.
Why we inspected
We carried out an unannounced comprehensive inspection of this service on 29 October 2019. A breach of legal requirements was found in relation to care and treatment.
We undertook this focused inspection to check if the provider had made improvements and if they were now meeting the legal requirements. This report only covers our findings in relation to the key questions effective, responsive and well-led.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Ranvilles Nursing and Residential Care Home on our website at www.cqc.org.uk.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.