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Kingswood Lodge Residential Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 9 June 2018

Kingswood Lodge is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

We inspected Kingswood Lodge on 1 May 2018 and the visit was unannounced. This meant the staff and the provider did not know we would be visiting.

Kingswood Lodge provides personal care and accommodation for up to 21 older people. On the day of our inspection there were 16 people living at the service. At the last inspection in January 2016, the service was rated ‘Good’. At this inspection, we found the evidence continued to support the rating of ‘Good’ and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us they felt safe living at Kingswood Lodge and felt safe with the staff team who supported them. The staff team had received training in the safeguarding of adults and knew their responsibilities for keeping people safe from avoidable harm. This included reporting their concerns to the registered manager and the management team.

People’s needs had been identified and the risks associated with their care and support had been assessed and reviewed. Action was taken and lessons learned when things went wrong. This made sure safety across the service continually improved.

Checks had been carried out on new members of staff to make sure they were suitable to work at the service and relevant training had been provided. People felt there were enough members of staff on duty each day because their care and support needs were being met. Their relatives agreed with what they told us.

The staff team felt supported by the registered manager and the management team. They were provided with the opportunity to share their views of the service through, day to day discussion, supervision and appraisals. Team meetings were also held.

People on the whole received their medicines as prescribed. Appropriate records were being kept and systems were in place to regularly audit the medicines held.

People were provided with a clean and comfortable place to live and there were appropriate spaces to enable people to either spend time on their own, or with others. Training in the prevention and control of infection had been completed by the staff team and the necessary protective personal equipment was available to use.

The registered manager had assessed people’s care and support needs prior to them moving into the service to make sure they could be met by the staff team. The staff team knew the needs of the people they were supporting because plans of care were in place which included people's personal preferences.

People's food and drink requirements had been assessed and a balanced diet was being provided. Records kept for people assessed as being at risk of not getting the food and drinks they needed to keep them well were kept up to date.

People were supported to maintain good health. They had access to relevant healthcare services such as doctors and community nurses and they received on-going healthcare support.

Staff members were aware of their responsibilities under the Mental Capacity Act 2005 and people had been involved in making day to day decisions about their care and support. The staff team understood their responsibilities with regard to gaining people's consent to their car

Inspection areas

Safe

Good

Updated 9 June 2018

The service remains safe.

Effective

Good

Updated 9 June 2018

The service was effective.

People's needs had been assessed before they moved into the service.

Decision specific capacity assessments had been carried out when required and the staff team understood the principles of the Mental Capacity Act 2005.

People were supported to maintain a balanced diet and were assisted to access health care services when they needed them.

The staff team had the skills and knowledge they needed to be able to meet people�s care and support needs.

Caring

Good

Updated 9 June 2018

The service remains caring.

Responsive

Good

Updated 9 June 2018

The service remains responsive.

Well-led

Good

Updated 9 June 2018

The service remains well led.