Archived: The Fountains

12 Theydon Gardens, Rainham, Essex, RM13 7TU (01708) 554456

Provided and run by:
Southern Cross(LSC)Limited

Important: The provider of this service changed. See new profile

All Inspections

7 November 2010 and 7 January 2011

During a routine inspection

We talked to people living in the home and spent at least 4 hours on each unit observing the care provided and the lifestyle that people experience. We spoke to people outside the home who visit regularly. Some people with dementia care needs were not able to give their views about the care they received. Overall people said they were happy with the standard of care provided but could get bored at times.

People made a range of positive comments about the home including:

"I go out for a walk locally whenever I want"

"I come and go as I please"

"there's lots of organised entertainment"

"they keep my room nice"

"the activity girls are good, they get you doing things"

"staff are all very nice, they will do anything for you"

"my nurse is a lovely girl"