Archived: St Johns Wood

All Inspections

15 September 2011

During an inspection in response to concerns

People told us that they liked the service and staff were friendly and caring.

See full summary of 15 September 2011 report See shortened summary of 15 September 2011 report

15 September 2011

During a check to make sure that the improvements required had been made

People who used the service told us that they liked living at the home.

See full summary of 15 September 2011 report See shortened summary of 15 September 2011 report

5 May 2011

During a routine inspection

Relatives of people who use the service told us that the home was very nice and that staff were 'second to none'. They were happy for their relatives to be in the home and felt they were well cared for. Relatives felt involved in the care and were kept up to date and consulted on any changes to the treatment plans of their relatives.

Some of the relatives did comment that the building itself could be improved, but they had no complaints about the care provided.

The relatives could visit at any time.

See full summary of 5 May 2011 report See shortened summary of 5 May 2011 report

Reports under our old system of regulation

These older reports are from our old approaches to inspection, including those from before CQC was created.