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Archived: The Paddock Good

Inspection Summary


Overall summary & rating

Good

Updated 12 March 2019

About the service: The Paddock is a small residential care home that was providing personal and nursing care to three people at the time of the inspection.

People’s experience of using this service:

People enjoyed living at The Paddock, they felt safe and well cared for. Two people were being supported to move onto more independent living. Staff were supporting them with these plans.

Care and support was well planned and promoted people’s independence, choice and diversity. Staff understood what was important for each person and how best to deliver safe and effective care. Staff had good training to ensure their competencies and help them understand the complexities of working with people with acquired brain injuries.

Detailed risk assessments were in place to support people to take positive risks and remain safe.

Staff understood how to safeguard people from abuse. The staff team empowered people to make choices about what they wanted to do.

People were supported to maintain good health through ensuring regular check-ups, healthy eating and exercise. There was access to a multidisciplinary team to ensure people’s holistic needs were considered and met. This included physiotherapist and psychologist support.

Staffing levels were sufficient to meet people’s needs and staff had the right skills and support to deliver high quality care and support.

There was effective leadership and good team working. People’s views were sought and actions taken to improve where possible. The ethos and values of the service were embedded into everyday practice. People were treated with kindness and respect. Their privacy and dignity was upheld and their diverse needs were fully considered.

Good governance ensured records and the environment were well maintained. There was learning from any accident and incidents.

Rating at last inspection: GOOD (August 2016)

Why we inspected: This was a planned inspection based on the previous rating.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas

Safe

Good

Updated 12 March 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 12 March 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 12 March 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 12 March 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 12 March 2019

The service was well-led

Details are in our Well-Led findings below.