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Boughton Manor Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 27 January 2021

Boughton Manor is a residential care home which provides accommodation for up to 30 people who require nursing or personal care. At the time of the inspection 25 people were living at the home.

We found the following examples of good practice.

The service had implemented a system for all visitors including visiting professionals. Hand sanitising, a temperature check and personal protective equipment [PPE] were required prior to entering the home. At the time of our inspection the home was closed for all but non-essential visitors.

The registered manager had registered for 'whole home testing' for staff and residents. The registered manager worked closely with external health and social care professionals to ensure all people who tested positive for COVID-19 were cared for safely. Staff were supported to isolate and received ongoing support from the registered manager. Family and friends of people who use the service were regularly updated and the service offered video and telephone calls to all people and their loved ones.

PPE was available and staff wore this in line with current best practice. Further training in infection prevention and control was provided and all staff completed this.

Risk assessments were in place for all staff and people who used the service. Risks associated with COVID-19 were highlighted and the registered manager took action to reduce further risks.

The provider had audit systems in place to provide assurances regarding the cleanliness of the home. Frequently touched areas of the home such as light switches were cleaned multiple times throughout the day.

Inspection areas

Safe

Requires improvement

Updated 27 January 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 27 January 2021

Caring

Good

Updated 27 January 2021

Responsive

Requires improvement

Updated 27 January 2021

Well-led

Requires improvement

Updated 27 January 2021