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Archived: Linden Lodge

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Inspection report

Date of Inspection: 17 May 2011
Date of Publication: 6 July 2011
Inspection Report published 6 July 2011 PDF

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

Our judgement

The home worked in cooperation with other professionals. This ensured continuity of care and treatment and protected the health and welfare of people who used the service.

User experience

People told us that they could see the General Practitioner (GP) whenever they wanted to. One person told us ‘I’ve seen my dentist’.

Other evidence

The care records we reviewed showed that a number of different health professionals were involved in the care of people who used the service. People had seen the optician, psychiatrist, dentist, chiropodist and diabetic nurse. There was evidence that a person had their medication reviewed. One person had seen the General Practitioner, however, staff had not clearly recorded the information and this was acknowledged by the management team on the day of the visit.

The manager was in the process of ensuring that health action plans were updated.