Archived: Heritage House

All Inspections

4 August 2011

During a routine inspection

People living in Heritage House told us that they felt supported and well cared for and that care workers understood their needs and how to meet them. We were told that things that were important to people such as their rights to privacy, dignity and respect was maintained by the staff working in the home and any concerns or worries would be listened to and addressed quickly and appropriately.

See full summary of 4 August 2011 report See shortened summary of 4 August 2011 report

Reports under our old system of regulation

These older reports are from our old approaches to inspection, including those from before CQC was created.