28 June 2011
During an inspection in response to concerns
'I am quite happy'.
'Some of the staff are brilliant'.
'I love it in here, I am very happy and content. I was unwell two weeks ago and was really well cared for. The staff are very responsive when you want them'.
'I have no complaints about the home. I find the staff are always helpful'.
'The staff are all very good, they really look after you'.
One visitor told us: 'The staff treat my mum with great dignity and respect. I have no concerns about her care'.
People told us they enjoyed the quality and variety of food being provided and always get plenty to eat. They commented that the food was good, choices were available and that they could always ask for an alternative.
'The food is brilliant. I choose to have all my meals in my bedroom. They are very accommodating'.
One visitor told us that they always have lunch in the home when they visit and that the food was very good and that there was a lot of variety.