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Inspection Summary


Overall summary & rating

Good

Updated 17 April 2018

Cherry Lodge is a residential care home that provides personal care and support for up to nine people with learning disabilities within a care home setting. There were nine people using the service at the time of our inspection.

The bedrooms are based on three floors and each floor has shared bathroom facilities. There is a lounge and well equipped kitchen on the ground floor and access to a large garden. The home is close to local amenities including shops, cafes, a library, and churches and had good transport links to the local towns and London.

At the last Care Quality Commission (CQC) inspection in March 2016, the overall rating for this service was Good. At that inspection we rated safe as Requires Improvement because window restrictors were not adequate to prevent a person falling from the window. The provider immediately changed the window restrictors and we found these were of a type that would help to prevent an accident.

At this inspection we found the service remained Good and we changed the rating of safe from Requires Improvement to Good. The service demonstrated they continued to meet the regulations and fundamental standards.

People remained safe at the home. Staff could explain to us how to keep people safe from abuse and neglect. People had suitable risk assessments in place. The provider managed risks associated with the premises and equipment well. There were enough staff at the home to meet people’s needs. Recruitment practices remained safe. Medicines continued to be administered safely. The checks we made confirmed that people were receiving their medicines as prescribed by staff qualified to administer medicines.

People continued to be supported by staff who received appropriate training and support. Staff had the skills, experience and a good understanding of how to meet people’s needs. We saw that staff encouraged people to make their own decisions and gave them the encouragement, time and support to do so. Staff were providing support in line with the Mental Capacity Act 2005. People were supported to eat and drink sufficient amounts to meet their needs. People had access to a range of healthcare professionals.

The staff were caring. The atmosphere in the home was calm and friendly. Staff took their time and gave people encouragement whilst supporting them. Throughout the inspection we saw that people had the privacy they needed and were treated with dignity and respect by staff.

People’s needs were assessed before they stayed at the home and support was planned and delivered in response to their needs. People could choose the activities they liked to do. The provider had arrangements in place to respond appropriately to people’s concerns and complaints.

We observed during our visit that management were approachable and responsive to staff and people’s needs. Systems were in place to monitor and improve the quality of the service. Audits of the premises helped ensure the premises and people were kept safe.

Inspection areas

Safe

Good

Updated 17 April 2018

The provider had changed the window restrictors to a type that would help to prevent a person falling from a window

We have changed the rating of safe from Requires Improvement to Good.

Effective

Good

Updated 17 April 2018

The service remains Good

Caring

Good

Updated 17 April 2018

The service remains Good

Responsive

Good

Updated 17 April 2018

The service remains Good

Well-led

Good

Updated 17 April 2018

The service remains Good