Mydentist Advanced Oral Health Centre, Wells Road, Bristol Also known as my dentist

Updated 17 February 2026

We carried out this announced off-site inspection on 20 March 2026.

Where we carry out an offsite assessment, we undertake a detailed review of the practice risk assessments, audits, policies, staff records and other relevant documents. We gather feedback from patients, staff and stakeholders (where relevant). We carry out a remote visual assessment of the premises and have discussions with staff.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Mydentist Advanced Oral Health Centre, Wells Road, Bristol is part of Mydentist, a dental group provider. The practice is in Bristol and provides NHS and private dental care treatment for adults and children.

There was step-free access to the practice. There were no parking spaces available at the practice and patients were made aware of this when they booked appointments.

The practice had 15 treatment rooms. At the time of our inspection, there was a total of 61 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 2 dental nurses, and the practice manager. We also spoke with two of the organisations support managers and three regulatory officers.

Updated 17 February 2026

We reviewed patient feedback from a variety of sources including patient surveys obtained by the practice and online feedback. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented about the ‘excellent care’ they received. They said that staff were patient and kind. A number of patients commented that staff made them feel at easy during their visit to the practice and complemented the dental team on their caring and professional attitude.

Patients commented positively about the standards of cleanliness and the premises.

A number of patents said that it was easy to make appointments and praised reception staff for their efficiency in arranging urgent appointments. They said they did not feel rushed during treatments.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.