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We are carrying out a review of quality at Briarswood Clinic. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Updated 15 December 2017

We carried out an announced comprehensive inspection on 13 September 2017 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations

Background

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Briarswood clinic provides a private weight reduction service for adults. Dietary advice, support, and medicines are supplied to patients who use the service. The clinic is open weekly on a Wednesday between 1pm-8pm. The service was located within beauty treatment premises. The cosmetic treatments that are provided are exempt from CQC regulation so we were only inspecting the service provided for weight reduction.

The service was staffed by one doctor, a manager and a receptionist. The manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We received feedback from 21 patients through the collection of comments cards and speaking to patients during the inspection. All patients found the premises clean and the staff professional, caring, respectful and helpful.

Our key findings were:

  • Patients were overwhelming positive about the service and found staff professional, caring and considerate
  • The premises were suitable and clean
  • Prescribing was in line with treatment protocols
  • Patients were provided with comprehensive information to support weight loss

There were areas where the provider could make improvements and should:

  • Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available
  • Review staff training with regard to information governance and confidentiality
  • Review the calibration process for blood pressure monitors
  • Review the process for sharing information with patients’ GPs and documenting clinical decisions
Inspection areas

Safe

Updated 15 December 2017

Effective

Updated 15 December 2017

Caring

Updated 15 December 2017

Responsive

Updated 15 December 2017

Well-led

Updated 15 December 2017