We carried out a review of the data available to us about 44 Sedgley Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 44 Sedgley Road, you can give feedback on this service.
We found the following examples of good practice.
Staff had access to personal protective equipment (PPE) and were observed to wear this correctly and in accordance with current government guidelines.
There was a clear process in place to monitor vaccination status and testing for staff and people at the service.
Staff were supported to travel safely to work and transport was paid for them. Staff were supported to work the hours they were able to in order to accommodate their needs.
44 Sedgely Road is a ‘care home’ for people who have a learning disability and/or are on the autistic spectrum. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. At the time of our inspection four people were living at the home.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.” Registering the Right Support CQC policy.
Rating at last inspection
At our last inspection in December 2015 we rated the service good. At this inspection we found the evidence continued to support the rating of good] and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
Why the service is rated Good.
People and their relatives told us they continued to receive care which protected them from avoidable harm and abuse. We found that incidents had been reported to the local authority safeguarding. Risks to people's safety were identified and measures were in place to help reduce these risks. When people required support to take their medicines this only happened when staff had received the training and were competent to do so. Regular checks on staff practices were undertaken to support people's safety. People and their relatives thought there enough staff to provide support to people and meet their needs.
People are supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.
Staff had received training to provide them the skills and knowledge they needed to provide the right care and support people as required. People were provided with care which continued to be effective in meeting their individual needs.
People enjoyed spending time with the staff that cared for them and were treated with dignity and respect. People were encouraged to maintain their own personal interests and take part in activities within the home or out in the local community.
People's care was planned in ways which reflected their preferences and wishes. Relatives' and health and social care professionals' views and suggestions were considered when people's care was planned.
People knew how to complain if they needed to. The complaint procedure was available in Easy Read Format so was accessible for everyone. Although people and their relatives had not made any complaints about the service provided.
People living at the home and their relatives were encouraged to give regular feedback on the service provided through meetings and questionnaires. The registered manager regularly checked the quality of the care people received. Where actions were identified these were undertaken to improve people's care further.
A new provider had been registered for the home in May 2015. This was their first inspection.
The provider is registered to accommodate and deliver personal care to five people who lived with a learning disability or associated need. Four people lived at the home at the time of our inspection.
The manager was registered with us as is required by law. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Staff knew what they needed to do to ensure the risk of harm and abuse but they had not notified us of an incident that had occurred that they were required to.
Medicines were managed safely and were given to people as they had been prescribed.
Staff received induction and the day to day support they needed to ensure they met people’s needs and kept them safe.
Kind and caring staff were available to meet people’s individual needs. Staff had received the training they required to fully equip them with the skills they needed to support the people in their care.
Recruitment processes ensured that unsuitable staff were not employed.
Staff understood the requirements of the Mental Capacity Act (MCA) 2005 and Deprivation of Liberty Safeguards (DoLS). This ensured that people received care in line with their best interests and would not be unlawfully restricted.
People were encouraged to make decisions about their care. If they were unable to their relatives were involved in how their care was planned and delivered.
Staff supported people with their nutrition and dietary needs to promote their good health.
All people received assessments and/or treatment when it was needed from a range of health care and social care professionals which helped to promote their health and well-being.
People felt that they were offered and enabled to engage in recreational activities that met their preferred needs.
Systems were in place for people and their relatives to raise their concerns or complaints.
People, relatives and staff felt that the quality of service was good. The management of the service was stable and staff and relatives had confidence in the leadership of the home.