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Lonsdale Midlands Ltd - Yardley Fields Good

Inspection Summary


Overall summary & rating

Good

Updated 17 April 2020

About the service

Yardley Fields is a care home providing personal and nursing care to four people with learning disabilities and/ or autism spectrum disorder at the time of the inspection. The service can support up to five people in one adapted building. The building is all on one level with no steps or stairs inside.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service accommodated up to five people in line with guidance and provided good sized individual bedrooms and a large shared kitchen diner and separate lounge. Large sliding windows opened out onto an enclosed garden. There were deliberately no identifying signs, intercom or cameras, to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

People’s experience of using this service and what we found

People told us that they felt safe in their home environment. Relatives felt confident that their family members were protected from avoidable harm. Staff had an understanding of how to protect people from harm and recognised types of abuse and how to report it.

Possible risks to people had been identified and staff knew how to reduce the risk of harm. There were enough staff on duty to meet people’s needs. People’s medicines were stored and managed safely. Safe practices were completed to reduce risk of infection and keep the home clean.

People and their relatives were involved in ongoing assessment and reviews of their needs. People were supported to choose from healthy food and drink options and eat a balanced diet which reflected individual dietary needs. Staff worked well with external health professionals and followed their guidance and support.

People were cared for in a kind and considerate manner. They were treated with respect and their dignity and privacy were maintained. People were supported to make choices about how they wanted to receive care, their wishes and decisions were listened to and acted upon.

People’s care needs were met in a timely way. Changes to their needs were communicated clearly to the staff team. People were encouraged to maintain their hobbies and interests and set themselves goals and aspirations as part of their activity planning. People and relatives had access to information about how to make a complaint.

The registered manager had a visible presence in the home and promoted an open culture for both people and staff. People’s views and wishes were listened to as well as relatives and all were given opportunities to contribute ideas and feedback about how the service was run. The staff were supported by the provider to carry out their duties effectively by being given suitable induction and ongoing training as well as regular supervisions and appraisals. The management team made checks to ensure that people’s needs were met, and care was delivered in a safe and person-centred way.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using

Inspection areas

Safe

Good

Updated 17 April 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 17 April 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 17 April 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 17 April 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 17 April 2020

The service was well-led.

Details are in our well-led findings below.