Oakley Dental

Updated 1 July 2025

We carried out this announced on-site inspection on 20 November 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation. There was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Oakley Dental, Prestwich is part of Envisage Dental UK Limited, a dental group provider. The practice is in Prestwich, Greater Manchester and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 6 dentists, 3 dental nurses, 2 dental hygienists, 1 receptionist, 1 treatment coordinator and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including1 dentist, 2 dental nurses, the receptionist and the practice manager. The lead for compliance was also at the practice on the day of inspection, supporting the practice team.

Updated 1 July 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. On the day of our inspection, we reviewed patient feedback from a from several sources, including direct feedback following appointments, on-line feedback and ‘thank you’ cards and letters as well as any patient complaints. Patient feedback provided a consistently positive view of the dental team and care provided by the practice.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients commented on the clear information they were provided with to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients commented that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.