Updated 16 September 2025
This inspection took place on the 28 May 2025.
Cygnet Aspen Clinic is an independent hospital that provides a mental health rehabilitation service for up to 16 women with a diagnosis of personality disorder and associated complex needs.
The service provided safe care. The service had enough staff to deliver care for patients. Staff completed risk assessments of patients and updated these regularly. There were systems and processes to protect patients from abuse and neglect. The environment was clean, well-maintained and fit for purpose.
Care and treatment was delivered in line with national guidance and best practice. Patients had access to a range of specialists to help meet their needs. Staff received training, supervision and appraisal. The service had processes for the effective implementation of the Mental Health Act.
Staff treated patients with kindness, empathy and compassion and respected their privacy and dignity. They promoted patients' independence, so they knew their rights and had choice and control over their care, treatment and wellbeing.
Staff delivered person-centred care and involved patients in decisions about their care and treatment. Patients and carers both had access to an advocacy service. Patients were aware of how to raise concerns, give feedback or make a complaint.
Managers were experienced and had a good understanding of the service and a clear overview of service performance. The service had a clear model of care that was shared with staff and patients.
At our last inspection of this service, in May 2022, we rated it as Requires Improvement. The service had made improvements and was no longer in breach of regulations. We now rate the service as Good.
Cygnet Aspen Clinic registered with the Care Quality Commission in November 2010. It is registered to provide the regulated activities: assessment or medical treatment for persons detained under the Mental Health Act 1983; and treatment of disease disorder or injury.