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Inspection Summary


Overall summary & rating

Good

Updated 27 October 2017

The Mews is a care home for people with learning disabilities. It can accommodate up to eight people in single occupancy self-contained flats. The service aims to prepare people to move onto support living. The service is situated in the centre of Bramley, close to local shops, amenities and public transport.

We inspected the home on 4 October 2017 and the visit was unannounced. The home was previously inspected in August 2015 when we rated it as ‘Good’. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for ‘The Mews’ on our website at www.cqc.org.uk’

The service had a registered manager in post at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run. There was also a general manager who was responsible for co-ordinating the daily support provided at the location.

All of the people we spoke with who lived at The Mews spoke positively about their experiences living at the home and the support they received.

Systems were in place to protect people from the risk of harm. Staff were knowledgeable about safeguarding people from abuse and protecting their rights. People were encouraged to be as independent as possible, while staff took into consideration their wishes, and any risks associated with supporting them. Support plans and risk assessments were robust and internal systems were in place to enable the management team to get a clear overview of potential risks to people, so these could be managed effectively.

People received inclusive, caring and mindful support from staff who knew them well and whose main aim was to support people to have the kind of life they wanted, while keeping them as safe as possible. People were supported by a core team of staff which was led by their keyworker.

Care files provided detailed up to date information about the areas people needed support in and reflected their preferences, these enabled staff to provide care and support that was tailored to their individual needs. People discussed their support plans regularly with their keyworker to make sure they were happy with the planned support.

People received their medications in a safe and timely way from staff who had been trained to carry out this role.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.

Staff were recruited robustly. They had undertaken a structured induction and essential training at the beginning of their employment. This had been followed by periodic refresher training and on-going support sessions.

People were fully involved in shopping for their chosen meals, which were prepared in their flat either by themselves or with assistance from staff.

People had access to social activities that were based around their interests and hobbies. They told us they enjoyed the activities and outings they took part in.

People had access to the registered provider’s complaint policy, which clearly told them how to raise concerns. This was also available in an easy to read version that used pictures to help people understand the process. No-one we spoke with raised any complaints or concerns.

There was a formal quality assurance process in place. This meant that the service was monitored to make sure good care was provided, and planned improvements and changes could be implemented in a timely manner.

Inspection areas

Safe

Good

Updated 27 October 2017

The service remains Good.

Effective

Good

Updated 27 October 2017

The service remains Good.

Caring

Good

Updated 27 October 2017

The service remains Good.

Responsive

Good

Updated 27 October 2017

The service remains Good.

Well-led

Good

Updated 27 October 2017

The service remains Good.