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Inspection Summary


Overall summary & rating

Good

Updated 16 October 2018

Brooke House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Brooke House provides care and support for younger adults with learning disabilities and autistic spectrum disorder.

The service has eight rooms in the main house with an attached flat which can house one additional person. The house is laid out over two floors with shared living space and a kitchen on the ground floor. At the time of the inspection there were four people living in the home and one person living in the flat.

At our last inspection we rated the service as Good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People living at Brooke House were safe from abuse or neglect. Allegations and incidents were reported and investigated appropriately. Steps were taken to ensure only appropriate staff were recruited and there were enough staff to support people’s needs.

The service was clean and well maintained. People were taught about food hygiene to support them in safely managing their own food and cooking.

People’s risks were assessed and support plans were put in place to minimise risks to people while giving them as much freedom as possible. Medicines were managed safely and people could manage their own medication if appropriate.

People were supported by staff who were trained and skilled. Care and support plans were personalised and detailed to meet people’s needs and preferences. People’s independence and individuality was respected and celebrated by staff.

Staff used different methods to communicate with people and wrote care plans in ways people could understand. People’s care and support plans aimed to develop skills and independence to help them meet their goals.

Staff had a good rapport with people and treated people with kindness and respect. Staff knew people well and understood how to support them, their preferences and personal histories.

People and staff spoke highly of the deputy manager and of the quality improvement lead. At the time of the inspection the registered manager had left the previous week. There were good support arrangements in place while the provider recruited a new manager. There were good processes in place to check the quality of the service and there was a clear plan of improvement in place.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 16 October 2018

The service remains good.

Effective

Good

Updated 16 October 2018

The service remains good.

Caring

Good

Updated 16 October 2018

The service remains good.

Responsive

Good

Updated 16 October 2018

The service remains good.

Well-led

Good

Updated 16 October 2018

The service remains good.