Archived: Stockton Lodge Care Home

Stockton Road, Seaham, County Durham, SR7 0HJ (0191) 513 0286

Provided and run by:
Doson Limited

All Inspections

3 January 2013

During a routine inspection

People who used the service told us they were happy with the care they received.

The provider ensured there were a variety of activities available and people were encouraged to participate in events at the local community centre.

We saw staff at the home were respectful and courteous to people who lived there. Staff encouraged people to be independent and were knowledgeable about their requirements.

We saw the home was clean and had a regular cleaning schedule in place.

We saw people's records were detailed and held relevant information, like visits from GPs, chiropodists and nurses.

Care plans were individual and person centred ensuring appropriate levels of care were provided.

24 February 2012

During a routine inspection

The people we talked with spoke highly of the service. One person told us, 'I'm well looked after here.' Another person said, 'I was a bit concerned before I came here, but it has been a very nice place to live.'

People told us their choices were respected. One person said, 'We get a menu for meals each day, but if you want something different it's no problem, they'll make something especially for you.'

People told us they were happy with the care which was provided and that it met their needs. One person told us, 'The care is good, they know what I need and they make sure I get it.'

People told us they were happy with the staff team at the home. One person said, 'The staff are very nice.' Another person told us, 'The staff are marvellous, they look after me well.'

People told us they were satisfied with the quality of the service which was provided. One person said, 'I have no complaints.' Another person told us, 'Everything is fine here.'