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Inspection Summary


Overall summary & rating

Good

Updated 1 April 2020

About the service

Belstead Villa provides accommodation, care and support for up to four adults with a learning disability, autistic spectrum conditions and associated complex needs. There were four people living in the service when we inspected on 24 January 2020.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were supported by sufficient numbers of staff that had been recruited safely and had checks undertaken to ensure they were suitable for their role. People had their medicines on time and all areas of service were clean and tidy.

Staff had suitable training and experience. People had their health needs identified and supported. Menus were flexible and based on people's likes and dislikes. The staff team were aware of their responsibilities under the Mental Capacity Act 2005. The service used positive behaviour support principles to support people in the least restrictive way. No restrictive intervention practices were used.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People received a service that was caring. Staff knew people well and treated them with respect and kindness. Staff knew people's needs well and were responsive and supportive.

The service was well managed by a very experienced registered manager. They involved people, staff, and relatives in the way it was run and kept them up to date with developments, progress and changes. The registered manager was proactive in researching the latest developments in support for people who have a learning disability and/or autism.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 18 August 2017). You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Belstead Villa on our website at www.cqc.org.uk.

Follow up

We will continue to monitor intelligence we receive about the service until we return to visit as per our reinspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas

Safe

Good

Updated 1 April 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 1 April 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 1 April 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 1 April 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 1 April 2020

The service was well-led.

Details are in our well-Led findings below.