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Inspection Summary


Overall summary & rating

Good

Updated 6 December 2017

The inspection took place on 25 October 2017 and was unannounced.

When we last inspected this service it was rated good.

At this inspection we found the service remained good.

Aldeburgh House provides accommodation and personal care for up to eight people who have a learning disability or autistic spectrum disorder. People who use the service may also have a physical disability. At the time of our inspection six people were living in the home.

The service had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’.

Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associate Regulations about how the service is run. The service was meeting the requirements of the Deprivation of Liberty Safeguards (DoLs). Decisions were taken in accordance with the Mental Capacity Act (MCA) 2005, DoLs and associated Codes of Practice.

People were safe because staff supported them to understand how to keep safe and staff knew how to manage risk effectively. There were sufficient numbers of care staff on shift with the correct skills and knowledge to keep people safe. There were appropriate arrangements in place for medicines to be stored and administered safely.

Staff had good relationships with people who used the service and were attentive to their needs. People’s privacy and dignity was respected at all times. People and their relatives were involved in making decisions about their care and support. Their care plans were individual and contained information about how they preferred to communicate and their ability to make decisions.

People were encouraged to take part in activities that they enjoyed, and were supported to keep in contact with family members. When needed, they were supported to see health professionals and referrals were put through to ensure they had the appropriate care and treatment.

Relatives and staff were complimentary about the management of the service. Staff understood their roles and responsibilities in providing safe and good quality care to the people who used the service.

The management team had systems in place to monitor the quality and safety of the service provided.

Inspection areas

Safe

Good

Updated 6 December 2017

The service was safe.

Staff understood their responsibilities to safeguard people from the risk of abuse.

The provider had systems in place to manage risks. Staff understood how to recognise, respond to and report abuse or any concerns they had about safe care practices.

Staff were only employed after all essential pre-employment checks had been satisfactorily completed.

There were systems in place to manage people�s medicines safely.

Effective

Good

Updated 6 December 2017

The service remains effective.

Caring

Good

Updated 6 December 2017

The service remains caring.

Responsive

Good

Updated 6 December 2017

The service remains responsive.

Well-led

Good

Updated 6 December 2017

The service remains well led.