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We are carrying out a review of quality at Longcliffe Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 27 April 2021

About the service

Longcliffe nursing home is a care home providing accommodation for up to 42 older people, including people living with dementia and physical disabilities. At the time of the inspection there were 17 people using the service.

People's experience of using this service and what we found

Prior to the inspection we received information that staff were not following safe practices in wearing personal protective equipment (PPE). We found staff were wearing fluid repellent face masks when supporting people with personal care. However staff were wearing cloth face masks when interacting with people in communal areas. Government COVID-19 guidance around PPE in care homes does not recommend the use of cloth face masks for staff delivering health and care activities. The provider immediately addressed this during our inspection visit.

We found people were protected from the risk of acquiring infections and the service was clean. Personal protective equipment was readily available to staff. People and staff were supported to undertake regular testing and robust visiting arrangements were in place to enable people to receive visitors and essential health care. The provider's infection prevention and control policy required updating to reflect current government guidance around the management of risks associated with COVID-19.

Inspection areas

Safe

Requires improvement

Updated 27 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 27 April 2021

Caring

Good

Updated 27 April 2021

Responsive

Good

Updated 27 April 2021

Well-led

Good

Updated 27 April 2021