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Inspection Summary


Overall summary & rating

Good

Updated 11 December 2020

Kensington Hall is a care home registered to provide personal care and accommodation for up to 13 older people living with a learning disability and/or autistic spectrum disorder. At the time of inspection, 13 people were living at the service.

We found the following examples of good practice.

¿ Systems were in place to prevent people, staff and visitors from catching and spreading infections. The home was proud to have had no known cases of Covid-19. The home supported people and staff as far as possible with social distancing. The home had a cleaning schedule in place and had implemented additional cleaning of frequently touched areas.

¿ Staff had undertaken training in infection prevention and control (IPC), personal protective equipment (PPE), hand hygiene and other Covid-19 related training. Staff were seen wearing appropriate PPE. The home had sufficient supplies of PPE including a PPE station in each person’s room.

¿ Staff supported people’s social and emotional wellbeing. Activities such as themed nights, Halloween and birthday celebrations were taking place to engage people. People took part in person-centred individual activities such as sewing and cross stitch.

¿ People had Covid-19 specific risk assessments and individual care plans were updated. People were supported to have telephone contact with friends and relatives. Relatives were kept up to date with weekly telephone calls, letters and cards.

¿ Only essential health and compliance visits could take place at the time of the inspection. Visitors were screened for Covid-19. When visits were allowed, in line with the easing of local lockdown restrictions, these were managed safely in accordance with national guidance. Visits took place outside and were by appointment only. Infection prevention and control measures were in place to avoid potential transmission with others.

¿ The home had robust IPC policies and risk assessments in place. Infection control audits and checks were carried out. The registered manager had regular meetings with the provider and passed on important information about Covid-19 to staff.

¿ The home reported it had a good relationship with the GP. The home accessed support regularly and whenever needed to help keep people safe.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 11 December 2020

We were assured that the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 11 December 2020

Caring

Good

Updated 11 December 2020

Responsive

Good

Updated 11 December 2020

Well-led

Good

Updated 11 December 2020