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Inspection Summary


Overall summary & rating

Good

Updated 3 May 2017

This inspection took place on 29 March 2017. The service was last inspected on 15 January 2015 and the service was rated Good. At this inspection we found the service remained Good.

Beaufort house provides residential care for up to five adults with autistic spectrum condition and associated learning disabilities. Beaufort house is a large terraced house in a residential area of Redcar which is close to local amenities. At the time of our inspection four people were living at the service.

Since the last inspection a new manager had been appointed and was in the processing of registering with the Care Quality Commission (CQC).

Risks to people arising from their health and support needs as well as the premises were assessed, and plans were in place to minimise them.

There were systems in place to ensure that people received their medicines as prescribed. Staff supported people to take their medicines when they needed them and recorded when they were taken. Staff had received medicines training and there were arrangements in place for managing people's medicines in a safe way.

There was enough staff to meet people's needs. Robust recruitment and selection procedures were in place and appropriate checks had been undertaken before staff began work. Staff told us they received training to be able to carry out their role. Staff received effective supervision and a yearly appraisal.

Staff understood the importance of ensuring people agreed to the care and support they provided and when to involve others to help people make important decisions. The manager was aware of their responsibilities in regard to the Deprivation of Liberty Safeguards (DoLS). The manager had submitted the appropriate applications where they had assessed that people were potentially receiving care that restricted their liberty.

People were cared for by staff that were trained in recognising and understanding how to report potential abuse. Staff felt confident to raise any concerns they had in order to keep people safe.

People enjoyed a good choice of meals and were supported to maintain a healthy diet.

The service worked with external professionals to support and maintain people’s health.

The interactions between people and staff were cheerful, fun and supportive. Staff knew people well and were kind and respectful.

Care was planned and delivered in way that responded to people’s assessed needs. Care plans contained detailed information about people’s personal preferences and wishes

Staff showed us that they knew the interests, likes and dislikes of people and people were supported to enjoy various activities. We saw that staff ensured that they were respectful of people's choices and decisions.

Relatives said they were involved in reviews of people's care and said staff listened to them. Relatives and staff felt confident they could raise any issues should the need arise and that action would be taken as a result. The service had a clear complaints policy that was applied when issues arose.

The manager was a visible presence at the service, and was actively involved in monitoring standards and promoting good practice. The service had quality assurance systems in place which were used to drive continuous improvements.

Further information is in the detailed findings below:

Inspection areas

Safe

Good

Updated 3 May 2017

The service remains Good

Effective

Good

Updated 3 May 2017

The service remains Good

Caring

Good

Updated 3 May 2017

The service remains Good

Responsive

Good

Updated 3 May 2017

The service remains Good

Well-led

Good

Updated 3 May 2017

The service remains Good