You are here

Potensial Limited - 23 Elm Road Good

We are carrying out a review of quality at Potensial Limited - 23 Elm Road. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 21 April 2017

The service was registered to provide accommodation and personal care for up to six people. The people accommodated were men who had a learning disability and/or autism. The home was part of the range of services provided by the Wirral-based company Potensial Limited.

The home was a large terraced property that blended in with its neighbours and was not identified as a care home. On the ground floor there were two bedrooms, a comfortable lounge, a large combined kitchen, a dining room, a small office, and a shower room. On the first floor there were four bedrooms and a bathroom. At the back of the house there was an enclosed garden.

At the last inspection the service was rated Good. At this inspection we found the service remained Good.

We spoke with one person who lived in the home and two relatives who all gave positive feedback about the home and the staff who worked in it.

Staff spoken with and records seen confirmed training had been provided to enable them to support the people with their specific needs. We found staff were knowledgeable about the support needs of people in their care. We observed staff providing support to people throughout our inspection visit. We saw they had positive relationships with the people in their care.

The registered provider understood the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS). This meant they were working within the law to support people who may lack capacity to make their own decisions. We saw that people were supported to make their own decisions where possible and their choices were respected.

Care records were clear and person centred. The important information that was needed to care for people safely was clear and available for staff to access.

Medicines was stored, administered and managed safely.

The registered manager used a variety of methods to assess and monitor the quality of the service. These included collaborative ways of working with the staff team and it was very much a team approach to problem solving.

Inspection areas

Safe

Good

Updated 21 April 2017

The service remains Good.

Effective

Good

Updated 21 April 2017

The service remains Good.

Caring

Good

Updated 21 April 2017

The service remains Good.

Responsive

Good

Updated 21 April 2017

The service remains Good.

Well-led

Good

Updated 21 April 2017

The service remains Good.