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Potensial Limited - 1 Newlands Drive Good

Inspection Summary


Overall summary & rating

Good

Updated 30 June 2017

Potensial Limited – 1 Newlands Drive is a residential care home for 12 people with a learning disability. At the last inspection, the service was rated ‘good’. At this inspection we found the service remained good. Eleven people lived at the home and another bedroom was used for respite stays.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. We considered the service to be outstanding in the way that people were encouraged and supported to participate in work and leisure activities, to achieve their goals and follow their dreams.

There were enough staff to meet people’s support needs and the staff had good knowledge of the individuals who lived at the home. New staff had been recruited safely and all staff completed a corporate training programme. Staff had regular individual supervision meetings.

The home was clean and a programme of redecoration and refurbishment was continuing. Regular health and safety checks were carried out. People were all registered with a local health centre and had an annual health check.

Menus were planned weekly by the people who lived at the home.

Care files gave details of people’s medical history and medication, and information about the person’s life and their preferences. A monthly review of all aspects of the person’s support was recorded by their keyworker.

The home implemented various methods of monitoring the quality of the service including daily checks, monthly audits, monthly meetings for staff and service users and satisfaction surveys.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 30 June 2017

The service remains good.

Effective

Good

Updated 30 June 2017

The service remains good.

Caring

Good

Updated 30 June 2017

The service remains good.

Responsive

Good

Updated 30 June 2017

The service remains good.

Well-led

Good

Updated 30 June 2017

The service remains good.