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Inspection Summary


Overall summary & rating

Good

Updated 23 September 2020

We found the following examples of good practice.

The provider had established good links with other care homes in the area to share stocks of personal protective equipment (PPE). This helped to maintain a safe community.

The provider gave people who lived in the home guidance in formats that they could understand about maintaining their safety during the pandemic. People were supported to follow good hand hygiene procedures and to maintain social distancing.

The provider had supported people to maintain relationships that were important to them. They had used technology to support people to contact their families and followed local guidance about reintroducing visiting safely.

The provider had ensured people were protected from the risk of infection while taking account of individuals’ needs and allowing them to continue with accessing the local community in a safe way.

Inspection areas

Safe

Good

Updated 23 September 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 23 September 2020

Caring

Good

Updated 23 September 2020

Responsive

Good

Updated 23 September 2020

Well-led

Good

Updated 23 September 2020