The Whiteley Clinic London

Updated 16 June 2026

The date of assessment: 7 April 2026.

The Whiteley Clinic London is operated by The Whiteley Clinic Ltd, which is an organisation consisting of clinics in 4 main locations and an additional 2 satellite sites. The Whiteley Clinic London is governed by and follows protocols of The Whiteley Clinic Ltd. The Whiteley Clinic London does not have any inpatient beds. The clinic specialises in the treatment of vascular conditions and minimally invasive techniques to treat varicose veins and associated venous conditions. Facilities include consultation rooms, treatment rooms, sonography rooms, 2 operating theatres and a scan room used for diagnostic screening.

The clinic did not treat people aged under 18. However, staff received training on child protection for the rare occasions when patients were accompanied by their child or young person.

We assessed surgery at the clinic, which we rated as good. The rating of the clinic remains good.

There were no previous breaches of regulation identified during our last assessment of the service.

There were no breaches of regulation identified during this assessment.

Updated 4 September 2025

The date of assessment: 7 April 2026. This was a planned assessment of the service due to aged inspection ratings. We did not receive any concerns regarding the service.

People received safe and effective care, with systems in place to manage risk and promote learning, supported by staff training, incident reporting and patient feedback. The service was well-led, with a culture of continuous improvement and person-centred care.

Updated 26 July 2017

The clinic demonstrated an ability to apply cutting edge research to clinical care and treatment to deliver the best patient outcomes.

The leadership team were driven to continuously improve standards, and provide high quality care and the best results for their patients. The latest research demonstrated an 88% success rate in treating patients with varicose veins followed up over fifteen years.

Staff were aware of how to report incidents. Processes were in place for investigating, reviewing and sharing learning from incidents.

Standards of cleanliness and hygiene were high throughout the clinic. Infection control policies and procedures were in place to prevent the spread of infection.

The clinic had processes to assess patient risk. Patients were able to contact a consultant outside of working hours if they had any medical concerns.

All procedures and treatment were based on current research at the clinic.

The NICE guidelines for the diagnosis and management of varicose veins (CG168) published in 2013 mirrored policies and procedures undertaken at the clinic.

All patient feedback that we received was positive. Patients said that staff put them at ease and made them feel comfortable during their time at the clinic.

The clinic usually offered an appointment within three weeks. Staff aimed to be flexible and, where available, offered an appointment at a different location if the patient wished to be seen earlier.

The clinic used the Whiteley Protocol, a research based protocol used in the treatment of venous disease. All staff were trained in the Whiteley Protocol to ensure a consistent high standard of care.

Staff told us, and we saw, that the leadership team were visible and approachable. Management had an open door policy and this enabled staff to raise concerns when necessary.

The clinic used pelvic vein embolisation, a major advance in the treatment of venous disease.