The Orthodontic Practice

Updated 11 August 2025

We carried out this announced on-site inspection on 24 February 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

There was effective leadership and a culture of continuous improvement.

Recruitment procedures reflected current legislation. However, improvements were required to ensure these were consistently followed.

The Orthodontic Practice is in Liverpool and provides private dental care and treatment for adults and children.

There was step-free access to the practice via a portable ramp and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 1 orthodontist, 2 dentists, 1 visiting oral surgeon, 1 hygiene therapist, 1 orthodontic therapist, 2 dental nurses, 1 treatment co-ordinator and the practice coordinator. We gathered feedback from staff and spoke to a range of staff during our inspection, including the orthodontist, 2 dental nurses, the treatment coordinator and the practice coordinator.

Updated 11 August 2025

We reviewed feedback collecting by the practice from 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included,

“I am very happy with my dentist.”

“We have always been made the feel comfortable to ask questions. Can’t recommend [my orthodontist] and all the team enough.”

“Very professional. Staff Excellent.”

“I have honestly had the best experience. The staff have supported me and been very patient.”

“The team have consistently gone above and beyond to help and accommodate my needs. Always professional, friendly and high standards of care.”

“Amazing practice with super friendly staff. Wouldn’t go anywhere else!”

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.