• Prison healthcare

Archived: HMP Forest Bank

Agecroft Road, Pendlebury, Salford, Manchester, M27 8FB (0161) 925 7000

Provided and run by:
Sodexo Limited

Important: The provider of this service changed. See new profile

Latest inspection summary

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Background to this inspection

Updated 28 January 2019

HMP Forest Bank is a category B local prison in Salford and accommodates up to 1,460 adult convicted and unconvicted prisoners. The prison is managed by Sodexo Limited who are also responsible for the provision of primary healthcare services, including primary mental health services, inpatient facilities and substance misuse services within the prison.

The location, HMP Forest Bank is registered to provide the regulated activity, treatment of disease, disorder or injury.

In October 2017 we undertook a focused inspection and had concerns about the care patients received and subsequently issued a new Requirement Notice for Regulation 9 Person centred care, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The report from the focused inspection in October 2017 inspection can be found on our website at

Overall inspection

Updated 28 January 2019

Summary of findings

We undertook a focused inspection on the 6 and 7 November 2018 under Section 60 of the Health and Social Care Act 2008. The purpose of the inspection was to follow up on a Requirement Notice that we issued following a previous focused inspection in October 2017 and to check that the provider was meeting the legal requirements and regulations associated with the Act. Prior to our inspection we received intelligence from a partner organisation about arrangements in respect of medicines management when prisoners were released from HMP Forest Bank or when they were transferred to another prison. We widened the inspection to include some aspects of medicines management.

Before the inspection we reviewed a range of information that we held about the service. Following the announcement of the inspection we requested a range of information from the provider, which we reviewed. During the inspection we asked the provider to share with us further information. We also spoke with healthcare staff, other healthcare partners, prison staff, commissioners and prisoners, and sampled a range of records.

We do not currently rate services provided in prisons.

At this inspection we found:

  • Prisoners with primary mental health needs could access care and treatment within an appropriate timescale
  • Prisoners with mild to moderate mental health issues had access to planned ongoing responsive treatment that met their needs including access to therapies.

The areas where the provider should make improvements are:

  • Develop a referral pathway for prisoners with a learning disability that effectively meets their needs and provides appropriate support.
  • Ensure that primary mental health prisoners are referred to and are seen at the newly established primary mental health psychiatric clinic.
  • Ensure that systems and processes effectively monitor service quality, and particularly recent service improvements. This should include, initial health screening; access to the psychiatrist.