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Inspection report

Date of Inspection: 3 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF


Inspection carried out on 3 December 2013

During a routine inspection

Three people live at Springfield House. Two of those people were at the home when we visited. One person was attending a local day centre. One of the people was unable to communicate verbally, another person spent time with us throughout the inspection. They wanted to show us information in their care and support plan, as well as looking at photographs. These were recordings of a range of activities people had been involved with. This is a service where there were no additional staff other than the provider and another member of the family. People living there had their own accommodation. The atmosphere was very relaxed and homely.

During the inspection we looked at how people�s needs were being reviewed and risks were being managed. We looked at the records of those living there to see how this was being done. There was a good understanding of individual needs, likes and dislikes. Comments included, �We update the records regularly, especially when there are any changes�. Also, �We know everyone inside out. It�s a small home and we have been together for a long time�.

Observations we made confirmed people responded positively with staff and were being supported in a way which suited them. We saw they were able to communicate their wishes and these were clearly understood. People were moving around the home freely and doing things they wanted to do without restriction.