The Care Quality Commission

Archived: Carterton Daytime Support

Carterton Community Centre, Trefoil Way, Carterton, Oxfordshire, OX18 1AX 07919 298291

Provided and run by:
Social & Community Services

All Inspections

6 December 2012

During a routine inspection

The centre was located in a large activities room, with an office off the corridor and a shared well equipped toilet. People using the service attended on a session basis arriving anytime between 8:30 and 10:00; and leaving from 3:30 onwards. The service provided structured, positive support towards the safety, development and wellbeing of the people using the service. One of the people using the service said "it's lovely here." Another person said "I like it here" whilst a third said "it's very good here."

We were shown a comments book which had photographs of people using the service carrying out recreational activities and their comment on the activity. Some of the entries next to individual activities included comments such as 'I enjoy working in the caf'.'

We saw how staff involved themselves in the daily routines of people using the service, such as escorting them from the bus stop. We saw the way people using the service choose to interact with staff in a positive meaningful way, such as saying what they were expecting from their day, asking staff how they were and hugging staff.

People using the service were involved in their community. For example the day after the inspection several people were going to the local pub for their Christmas lunch. People said they felt safe with staff and could tell them if they had a concern.

The care plans had enough detail to support staff in ensuring that the people using the service have their individual needs met.

8 March 2012

During a routine inspection

People we spoke with were very positive about the quality of the service they received. People told us that they knew who to contact within the unit. People knew the staff group very well and had a good relationship with all members of staff. People told us that they go to the swimming pool and to the gym which they liked. People told us they were well cared for and felt safe.