The Care Quality Commission

Archived: All Saints Hospital

159 Grange Avenue, Oldham, Lancashire, OL8 4EF (0161) 622 4220

Provided and run by:
St George Health Care Limited

Important: The provider of this service changed. See new profile

All Inspections

8 October 2012

During a routine inspection

During this inspection we were assisted by an independent BSL (British Sign Language) interpreter. We spoke with three patients in private and three members of staff in private. We also spoke with the manager.

Everybody we spoke to, including the patients, believed people were treated with respect and had their dignity maintained. All the patients at the hospital had a hearing impairment or used BSL as a means of commnuication. All staff were competent BSL communicators.

Patients' care needs presented as being rigorously reviewed and well met. There was good evidence that patients were involved in planning their care and treatment as far as was consistent, in some cases, with their detention under the mental health act. Staff were kept well informed of any changing needs or plans for individual patients.

The hospital was purpose-built to provide low secure and open treatment for the patients who were living there. The building presented as clean and tidy and was well maintained.

All staff were subject to appropriate recruitment and vetting procedures before they started work at the hospital.

The service provider had a number of systems to audit the effectiveness of the service provided. This included asking patients of their views of the service. There was good evidence that the audits were used effectively and, if necessary, action plans were generated and acted upon.

Mental Health Act Commissioner reports

Each year, we visit all NHS trusts and independent providers who care for people whose rights are restricted under the Mental Health Act to monitor the care they provide and check that patients' rights are met. Immediate concerns raised by patients on those visits are discussed, if appropriate, with hospital staff.

Our Mental Health Act Commissioners may carry out a number of visits to each provider over a 12-month period, during which they talk to detained patients, staff and managers about how services are provided. In the past, we summarised themes from the visits and published an annual statement followed by the provider's response where applicable. We are looking at different ways to indicate the outcomes of our monitoring in the future.