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Archived: Huntingdon Shared Lives Scheme Good

Inspection Summary


Overall summary & rating

Good

Updated 15 June 2016

Huntingdon Shared Lives Scheme is registered to provide the regulated activity of personal care. The service recruits and supports approved carers to support people living with a learning disability in a family placement and in their own homes. At the time of our inspection one person who was living with their approved carer as part of their family received personal care. Personal care was also provided to four people living in their own homes.

This inspection was announced and took place on 5 May 2016. There was a registered manager in place at the time of this inspection. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The approved carers and scheme coordinators knew what action to take to ensure that people were protected if they suspected they were at risk of harm. There were sufficient numbers of approved carers to provide care and support to meet people’s needs.

Recruitment procedures ensured that only suitable people were employed to work with people using the service. Risks to people’s health, wellbeing and safety had been assessed and actions had been taken to reduce any identified risks. Arrangements were in place to ensure that people were supported and protected with the safe management of their medicines.

The CQC is required by law to monitor the operation of the Mental Capacity Act 2005 (MCA) and to report on what we find. The provider was acting in accordance with the requirements of the MCA and they demonstrated how they supported people to make decisions about their care. The registered manager liaised with the commissioners to enable them to make applications to the Court of Protections for formal arrangements to be put in place when needed. Approved carers and coordinators had received training on the MCA and the Deprivation of Liberty Safeguards (DoLS).

People were supported by approved carers with their nutritional needs when required. Approved carers were trained to provide effective and safe care which met people’s individual needs and wishes. Approved carers were supported by the registered manager and scheme coordinators to maintain and develop their skills and knowledge through ongoing support and regular training.

The registered manager and the coordinators were in contact with a range of care professionals to ensure that care and support to people was well coordinated and appropriate.

People’s privacy and dignity were respected and their care and support was provided in a caring and patient way.

People received support and care that was based on their personal needs and wishes. Changes in people’s needs were quickly identified and their care plans were amended when required. The service was flexible and responded very positively to people’s requests. People who used the service felt able to make requests and express their opinions and views.

A complaints procedure was in place and complaints had been responded to, to the satisfaction of the complainant. People felt able to raise concerns with the registered manager and coordinators at any time.

The provider had effective quality assurance processes and procedures in place to monitor the quality and safety of people’s care. People and their relatives were able to make suggestions in relation to the support and care provided.

Inspection areas

Safe

Good

Updated 15 June 2016

The service was safe.

Approved carers were aware of their roles and responsibilities in reducing people�s risk of harm.

Recruitment procedures showed that only approved carers suitable for the role were employed. There were sufficient numbers of approved carers to provide care to people.

Risks to people�s safety were assessed and managed by the registered manager and the scheme�s coordinators. People�s independence was promoted by the approved carers.

Effective

Good

Updated 15 June 2016

The service was effective.

An ongoing training and supervision programme was in place to ensure that approved carers had the support, knowledge and skills to care for people who used the service.

The scheme was acting in accordance with the Mental Capacity Act 2005. This meant that people were not at risk of unlawful restrictions being placed on them.

People�s health and nutritional needs were being met.

Caring

Good

Updated 15 June 2016

The service was caring.

People and their relatives told us that their care was provided in a kind and respectful way.

People�s rights to privacy, dignity and independence were valued by approved carers.

People were involved in reviewing their care needs and were able to express their views and make changes to their care,

Responsive

Good

Updated 15 June 2016

The service was responsive.

Reviews were carried out on a regular basis to ensure people�s care and support needs were being met.

People were supported to pursue activities and interests that were important to them.

People were aware of the complaints procedure and felt confident that their complaint would be dealt with thoroughly.

Well-led

Good

Updated 15 June 2016

The service was well-led.

Procedures were in place to monitor and review the safety and quality of care and support being provided.

Approved carers were supported and felt able to raise concerns and issues with the registered manager.

People using the service were involved in the development of the service. Arrangements in place to listen to what people using the service had to say.