Little Sisters of the Poor - St Peters Residence

Updated 30 March 2026

Date of assessment: 21 April 2026 and 22 April 2026.

Little Sisters of the Poor – St Peter’s Residence is a care home with nursing registered for up to 56 people. At the time of the assessment 54 people were living at the service. We undertook this comprehensive inspection, looking at all the quality statements under the five key questions, due to the time passed since our last inspection.

At the last inspection we identified a breach of regulation 17 (good governance) due to shortfalls found with medicines, recruitment and fire safety measures. The last rating for this service was requires improvement (published 4 April 2020).

Despite some improvements we have identified continued shortfalls in relation to safety and governance. Medicines were not always stored, managed and administered in line with best practice guidance. Fluid monitoring was inconsistent and eating and drinking care plans were not always updated in line with professional guidance. Not all risks with the environment had been identified.

Governance arrangements were not sufficiently robust. Audits and oversight processes did not effectively identify the shortfalls we found. Although leaders were approachable and staff felt supported, greater oversight was needed to ensure the service consistently met legal requirements. The provider was in breach of the legal regulations relating to safe care and treatment and good governance.

Notwithstanding these concerns we found many examples of good practice in relation to person-centred care, provision of activities and facilities within the home. The provider was also ensuring people’s religious and cultural differences were supported and celebrated. Staff were attentive to people’s needs, supported access to healthcare professionals. The service had strong links to external community groups to enhance people’s wellbeing and social connections. The provider was also very good at supporting staff wellbeing and celebrating equality and diversity.

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Updated 30 March 2026

People spoke positively about their experience of the care and support and described staff as kind, caring and attentive. Many people told us they felt safe and well supported, and that staff knew them well and understood their individual needs. One person said, “I find St Peter’s Residence an excellent care home and I know my [family member] is very lucky to be there. Many thanks to the Little Sisters of the Poor for creating such a wonderful home.”

People told us staff and managers were approachable and that they felt comfortable raising concerns. Several relatives said they had confidence in the staff and management to act if any issues were identified.

We observed positive and caring interactions between staff and people which aligned with feedback we received. One person told us, “Put it this way, I wouldn’t want to leave here as they are so kind. I’ve been blessed moving here.” Staff spoke to people respectfully, responded promptly when support was needed and took time to reassure people. The overall atmosphere was calm and welcoming.

People said there were many regular activities, events and outings arranged. Many people particularly valued being part of a Catholic community. There were daily services held within the home which were livestreamed to people’s rooms if they could not access the chapel due to ill health or mobility issues. Positive comments included, “The spiritual life of the St Peters Residence gives [family member] a great deal of comfort” and “My [family member] is a Catholic and loves the numerous religious events celebrated at the home.”