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Little Sisters of the Poor - St Peters Residence Requires improvement

All reports

Inspection report

Date of Inspection: 3 January 2013
Date of Publication: 9 February 2013
Inspection Report published 9 February 2013 PDF

Overview

Inspection carried out on 3 January 2013

During a routine inspection

People using the service told us about the caring ethos they experienced and described the many ways that this was reflected in areas of practice.

A person living in the home for many years said, "People feel valued and safe here, the home is well run and run in the best interest of people that use the service, we can relax in the pleasant surroundings or join in the events that take place, people from all walks of life are provided for".

A person told us that staff were compassionate and supportive, they found their kind words and deeds provided emotional support that helped them get through a difficult period after losing their spouse.

A person using the service told us that at 98 years of age they were no longer able to remain independent and safe in their own home and moved to live at St Peter's. They said "I made the right decision and choose to spend the rest of my time here; I like this service and was familiar with it from my involvement with a friend who lived here happily for many years".

A relative visiting their mother told us of significant improvements to their health since they came to live at St Peter�s Residence, they contributed this to the good meals and the consistently high standard of care delivered.