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Inspection Summary


Overall summary & rating

Good

Updated 10 March 2021

About the service

Eastham is registered to provide accommodation and personal care for up to 30 people. The service does not provide nursing care. At the time of our inspection there were 19 people using the service.

People's experience of using this service and what we found

People living at Eastham care home and their relatives were kept up to date about the impact of COVID-19 on the service by the management team, and relevant policies and procedures were in place to prevent the spread of infection.

Rating at last inspection

The last rating for this service was good (published 17 April 2020)

Why we inspected

We undertook this targeted inspection to follow up on specific concerns which we had received about the service. A decision was made for us to inspect and examine those risks. The overall rating for the service has not changed following this targeted inspection and remains good.

CQC have introduced targeted inspections to follow up on a Warning Notice or other specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 10 March 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Effective

Good

Updated 10 March 2021

Caring

Good

Updated 10 March 2021

Responsive

Outstanding

Updated 10 March 2021

Well-led

Good

Updated 10 March 2021