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Inspection Summary


Overall summary & rating

Good

Updated 7 May 2021

Innage Grange is a care home and provides nursing or personal care to a maximum of 83 people including older adults and people living with dementia. At the time of our visit 78 people lived at the home.

We found the following examples of good practice.

• On arrival at the home there were clear instructions for all visitors to follow. This included the issuing of personal protection equipment, a health declaration and temperature check to ensure people were safe.

• People were supported to maintain contact with others who were important to them in a variety of ways including a designated visiting area. Use of the area meant visits took place safely which reduced the risk of cross infection.

• Staff members were emotionally supported. This included signposting staff to a confidential helpline for advice during the pandemic.

• Staff used personal protection equipment appropriately and had access to additional supplies if needed.

• Extra areas for staff had been created which meant they could appropriately socially distance during their breaks.

• The registered manager and infection prevention leads monitored staff compliance with the provider's infection control policy.

• The provider completed regular compliance checks at Innage Grange to ensure they were adhering to current infection prevention and control guidance and best practice.

Inspection areas

Safe

Good

Updated 7 May 2021

Further information is in the detailed findings below.

Effective

Good

Updated 7 May 2021

Caring

Good

Updated 7 May 2021

Responsive

Good

Updated 7 May 2021

Well-led

Good

Updated 7 May 2021