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Inspection Summary


Overall summary & rating

Good

Updated 22 January 2019

What life is like for people using this service:

People were happy with the care and support that they received living at Briarfields. People told us care staff treated them well and that staff were kind and considerate in their approach to people. People were given choices and were encouraged to have control over their lives and the support that they received.

People were kept safe and protected from the risk of abuse and/or harm by staff who were suitably skilled and trained. People received their medicines on time and received additional healthcare support as they needed it.

People were involved in the planning of their care and assessments and care plans were personalised. This meant people could receive care that was individualised to them.

People told us that the management team were approachable and there was an open and inclusive culture within the service.

The service met the characteristics of Good in all areas; more information is available in the full report below.

Rating at last inspection: Good (report published 24 August 2016)

About the service: Briarfields is a care home that provides accommodation with personal care for up to 43 older people. At the time of our inspection, there were 38 people using the service. The home is set out over two floors and is divided into four units. Each unit has its own communal and dining area.

Why we inspected: This was a planned inspection based on the date and rating of the last inspection. The service continues to be rated Good overall.

Follow up: We will continue to monitor the service through the information we receive.

Inspection areas

Safe

Good

Updated 22 January 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 22 January 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 22 January 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 22 January 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 22 January 2019

The service was well-led

Details are in our Well-Led findings below.