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Inspection Summary


Overall summary & rating

Good

Updated 10 May 2018

Lanrick Cottage is a residential care home for 4 people who have some learning disabilities and autism. It is in a central residential location with good access to local shops and leisure facilities.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The care that people received was effective. Mental capacity assessments had improved to ensure that people were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff received training and support to be able to care for people well. They ensured that people were supported to maintain good health and nutrition; including partnerships with other organisations when needed. The environment was adapted to meet people’s needs.

People continued to receive safe care. There were enough staff to support them and they were recruited to ensure that they were safe to work with people. People were protected from the risk of harm and received their medicines safely. The risk of infection was controlled because the home was clean and hygienic. Lessons were learnt from when mistakes happened.

People continued to have positive relationships with the staff who were caring and treated people with respect and kindness. There were lots of opportunities for them to get involved in activities and pursue their interests. Staff knew them well and understood how to care for them in a personalised way. There were plans in place which detailed people’s likes and dislikes and these were regularly reviewed. People and their relatives knew how to raise a concern or make a complaint and the provider had a complaints procedure although they had not received any.

The registered manager had systems in place to receive feedback on the quality of care provided. There were quality systems in place which were effective in continually developing the quality of the care that was provided to people.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 10 May 2018

The service remains Good.

Effective

Good

Updated 10 May 2018

The service has improved to Good.

Caring

Good

Updated 10 May 2018

The service remains Good.

Responsive

Good

Updated 10 May 2018

The service remains Good.

Well-led

Good

Updated 10 May 2018

The service remains Good.