9 August 2011
During an inspection in response to concerns
We also spoke to three members of staff who were on duty. They told us about the level care they provide to people at Walberton Place. They also told us about the support and training they have received to enable them to provide good quality care.
We spoke to the manager about the systems that were in place to assess and review the needs of each person. We also spoke to the manager about how the quality of service provision is assessed and monitored.